Welcome to our website. This page establishes the Terms and Conditions under which you could use www.dianagarciaccesorios.com. Please read this page thoroughly. Through the use of this website, you are indicating your approval of these Terms and Conditions. The company can change these Terms and Conditions at any given time. You must visit this page periodically to check the Terms and Conditions because they are obligatory for you. 

DIANA GARCIA ACCESORIOS SAS offers this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

If you continue to navigate and use this website, we reemphasize that you agree to comply with the following terms and conditions of usage. If you do not agree with any part of these terms and conditions, please do not use our website nor its services. 

DIANA GARCIA ACCESORIOS SAS is the owner of the rights of the website www.dianagarciaccesorios.com, likewise is the editor and the only proprietor of this website, for this reason, she can modify, at any moment, and without a prior announcement, the presentation, and configuration of the website and the content and services of the entire website. Every user and visitor acknowledges and accepts that at any moment, DIANA GARCIA ACCESORIOS SAS could interrupt, deactivate, cancel, change any of the content of the website. 

The acquisition, purchase, sale, or obtainment of any article through any of the services is under the exclusive responsibility of the users who, consequently, assume any risk involved in the described transactions. Occasionally, there may be information on the website which contains typographical errors, inaccuracies, or omissions that could be associated with the description of products, prices, and availability.

www.dianagarciaccesorios.com reserves the right to repair any error, inaccuracies, or omissions and change or update information at any given moment without prior notice. The content of the pages of this website is for your information and general use. It’s tied to changes without prior notification.

The use of all or part of the information of www.dianagarciaccesorios.com, and especially for its reproduction, download, transmission, or representation for purposes other than personal and private use, is strictly prohibited. For this reason, DIANA GARCIA ACCESORIOS SAS will never assume any responsibility for any case or illegal act performed in this sense.

This website contains material that is the property of DIANA GARCIA ACCESORIOS SAS or licensed a DIANA GARCIA ACCESORIOS SAS. This material includes but is not limited to the design, appearance, and graphics. Total or partial reproduction, duplication, or transcription is forbidden in Colombia and the world. 

This website contains material that is the property of DIANA GARCIA ACCESORIOS SAS or licensed to DIANA GARCIA ACCESORIOS SAS. This material includes, but is not limited to the design of both the products and the page, appearance, illustrations, images, and graphics. Total or partial reproduction is prohibited except with the prior written authorization of DIANA GARCIA ACCESORIOS SAS.

The reproduction, disclosure, distribution, or total or partial public communication of any part of this tool without the prior written authorization of DIANA GARCIA ACCESORIOS SAS is prohibited.

Therefore, the use or modification of all or part of the information on www.dianagarciaccesorios.com and especially for its reproduction, download, transmission, or prohibited representation, for this reason, DIANA GARCIA ACCESORIOS SAS will never assume any responsibility for any case or illegal act carried out by the user in this regard.

DIANA GARCIA ACCESORIOS S A S is a registered trademark, and therefore no use or modification of it, in the terms previously allowed, will give any type of right or will be a transfer title to the user. DIANA GARCIA ACCESORIOS SAS will continue to have all the intellectual property rights of any content that is downloaded, reproduced, printed, modified, redistributed, or saved. Any commercial exploitation of the intellectual property of DIANA GARCIA ACCESORIOS SAS is expressly prohibited.

When you subscribe to this website, you would be asked to provide the company with a valid email address. The subscription confirmation will arrive at this email address which you can accept or decline. After the subscription is confirmed, you could update your profile if desired. The email address will also be required for authentication in online purchases and for receiving notifications regarding commercial or advertising from the brand.

When the contact on the web is made through personalized attention, your name and mobile number will be requested in addition. In the same way, it will proceed when you need to send us a message through the contact us link. In the case of making purchases on the portal, additional information will be requested.

In addition to the terms and conditions that may be foreseen in the policies of this website, you understand and agree that the company may reveal to third parties certain information contained in your application of registration (only registration) to the extent necessary and appropriate for complying the applicable laws or with processes or legal procedures in where such information is relevant.
The user will be able, at any moment, to cancel its subscription through the same email in which the information arrives.

By the prior, when you deliver your personal information to DIANA GARCIA ACCESORIOS S A S, you expressly authorize the processing of your data by it. As well as the use, storage, transmission, and transfer of the same, for commercial and marketing purposes related to the social objective of DIANA GARCIA ACCESORIOS SAS or that treatment necessary to fully comply with the obligations acquired with users and the delivery of the products. The prior is following the Privacy Policy and Protection of Personal Data on the website.

On the following page, you can see the Privacy Policy and Protection of Personal Data of DIANA GARCIA ACCESORIOS SAS, which is previously accepted and expressly by you for the purposes informed beforehand, express and informed, at the moment of the subscription, contact us or use the chat.

The payment process is made through the platform PayU, which will continue with your payment process. DIANA GARCIA ACCESORIOS SAS has no access to our financial information; however, DIANA GARCIA ACCESORIOS SAS is not responsible for this information. By the prior, when making a purchase, the user accepts the redirection to these platforms, who will be solely and directly responsible for the information requested in them, exonerating DIANA GARCIA ACCESORIOS SAS from any claim for any breach in the treatment of said information from the platform.

The user must be conscious that the contents of the web page have an advertising purpose regarding the brand and the products of DIANA GARCIA ACCESORIOS SAS. The user must consider that the visualization of the products may be inaccurate, the colors different. The products that appear published on the web page could not be available at the points of sale.

Adequate use.

The user is commited to not duplicate, copy, distribute, allow the public access through any public communication method, transform or modify the content without prior authorization from the owner of the rights of DIANA GARCIA ACCESORIOS SAS. Don’t manipulate the copyrights, trademarks, patents of DIANA GARCIA ACCESORIOS SAS.

The user is bound to not interfere or interrupt the access and utilization of the website, servers, or networks connected to it or fail to comply with the requirements, procedures, and regulations of the network connection policy. The utilization of the content, with purposes or opposite effects to the applicable laws of the Republic of Colombia, the user’s place of residence, or the place from where the Services are accessed or contrary to the moral to the law and good customs. The user is committed to absolutely not introducing, publishing, sending emails, or by any way transmitting any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or restrict the functionality of any computer software or hardware for computer or telecommunications equipment.

Shipping costs in Colombia are made through an available carrier. They are assumed by the customer for purchases less than or equal to 100,000 COP. International shipping costs are borne by the customer, which will depend on the destination and volume of the package. In the case of international purchases, sales taxes caused in Colombia will not be charged. However, any value that is charged by reason or on the occasion of the entry of the products to the country of destination will be the exclusive responsibility of the client, buyer, or recipient, and its corresponding nationalization (such as taxes on the sales of the country of destination, customs expenses, etc.). Under no circumstances, DIANA GARCIA ACCESORIOS S A S will accept returns or make refunds if the client, buyer, or recipient rejects the order and refuses to pay taxes and nationalization costs caused in the destination country.

Orders in Colombia are delivered between 2 and 5 business days. International orders are delivered between 5 and 15 business days. These times may have variations in promotional events or special dates and may be extended. Sometimes the term established in this numeral may be extended due to events not attributable to DIANA GARCIA ACCESORIOS SAS. This term will not exceed the 30 days granted by the consumer status as the maximum term for national deliveries in the event of exceeding this term. The effects indicated in the law will be applied, and you will have the right to request a refund of the money for the resolution of the purchase.

Requests regarding change of articles are accepted if these are returned unused and in a perfect state of sale within the next 30 days from the date of purchase indicated in the receipt. It’s necessary to show the receipt. There is no money refund.

If you detect any novelty or inconvenience with the reception of your order, contact us, calling the cell phone (+57) 310-4314017 or writing to the email info@dianagarciaccesorios.com.

Avoid bumps and falls. Keep each piece in its original packing. It’s recommended that the products elaborated by DIANA GARCIA ACCESORIOS SAS be washed dry to avoid alteration of the material, design, or shape by chemicals or detergents.

The products will have a legal, damage, or default warranty term of 15 business days from the date of purchase, as long as the user has complied with the product care and use instructions in this document.

DIANA GARCIA ACCESORIOS S A S repairs purchased parts if they are damaged. These repairs will have no cost if the product is within its warranty period. Products that do not have a warranty or that have already expired can be sent to our point of sale for repair. The repair will take place as long as the necessary parts are in stock. Depending on each case, a charge will be made for the repairs and the shipment of the repaired part. To request a repair, please write to the email info@dianagarciaccesorios.com. If your purchase arrives in poor condition, please write to info@dianagarciaccesorios.com describing the product and attaching a photo of the defect. The warranty period for manufacturing defects is ten business days.

DIANA GARCIA ACCESORIOS S A S offers a three (3) month warranty on its products, which present manufacturing defects under normal conditions of use. The guarantee does not apply if there are cuts in used materials, discoloration due to contact with acids or solvents, exposure to extreme temperatures, wear or breakage of the material due to mishandling, as well as for damages caused by third parties (for example, transport logistics companies) during the shipment of the merchandise.

To make the guarantee of any of the products marketed through the website effective, the customer can use any of the contacts that the company has, present, or send a photo of the purchase invoice.

DIANA GARCIA ACCESORIOS S A S informs that its products are handcrafted one by one, and it is not a serial production. Due to these, two products of the same reference are similar but not necessarily the same.

The reversal of the payment consists of the power enshrined in the Consumer Statute that consumers have to reverse the payments they have made through electronic commerce mechanisms such as the Internet, PSE, Call Center or any other teleshopping mechanism or virtual store, and that had used a credit, debit card or any other electronic payment instrument to make the payment.

Cases in which the payment reversal applies:

1. When the consumer is subject to fraud.
2. When it corresponds to an unsolicited operation.
3. When the purchased product is not received within 30 calendar days following the purchase.
4. When the delivered product does not correspond to what was requested, do not comply with the inherent characteristics or those attributed by the information provided about it.
5. When the delivered product is found to be defective.

Term to request the reversal of the payment:

The consumer must file a complaint with DIANA GARCIA ACCESORIOS SAS or the operator of the payment platforms, fulfilling the requirements mentioned below, within five (5) business days following the date on which the consumer received notice of the Fraudulent or unsolicited operation, or in which you should have received the product or received it defective or without corresponding to what was requested.

Within five (5) business days that the consumer has to file the payment reversal complaint, he (the consumer) must inform the electronic payment instrument used to make the purchase, that he/she made the respective claim (contributing for the purpose the proof of filing of the request), in addition to indicating the cause (s) for which the request was filed and informing if you have already returned the product to DIANA GARCIA ACCESORIOS SAS.

The consumer must notify the electronic payment instrument of the request filed with DIANA GARCIA ACCESORIOS SAS., following the channels of attention that it has to receive said claims.